Call-out and diagnosis
Technician on site, full fault diagnosis and a written quote before any repair begins.
Fixed fee, quoted upfront when you book
No surprises. You get the call-out fee before we drive out, and a written repair price before we open the unit.
Technician on site, full fault diagnosis and a written quote before any repair begins.
Fixed fee, quoted upfront when you book
Nights, weekends and public holidays, dispatched as soon as a van is free.
Call-out plus an after-hours surcharge, confirmed on the phone
Leak test first, then recharge to manufacturer weight. R32 and R410A units.
Priced per unit size and refrigerant type
Filters, coils, drain line, gas pressures, electrical check and performance test.
Per indoor unit, discounted for multiple units at one address
Capacitors, contactors, fan motors, PCBs, sensors and drain pumps.
Part cost plus labour, always quoted before ordering
Element, sensor, controller and refrigerant circuit work on domestic heat pumps.
Quoted after diagnosis on site
Because an honest number depends on the unit. A 9 000 BTU midwall regas and a 24 000 BTU ducted regas use very different amounts of refrigerant. We give you the call-out fee upfront on the phone, and a written repair price on site before any work happens.
Yes — the call-out covers the technician's time and the diagnosis, and you keep the written quote. If you approve the repair on the same visit, that diagnosis time is already accounted for in the quote.
There is an after-hours surcharge on the call-out for night, weekend and public holiday emergencies. We tell you the exact figure on the phone before we dispatch, never afterwards.
We can give you a realistic range for common jobs once you describe the symptom and unit size, but a firm price needs eyes on the unit. Anyone quoting a final repair figure sight-unseen is guessing.
No. Both areas fall inside our standard service zone, so the call-out fee is the same in Bryanston as it is in Ferndale.
24/7 emergency call-outs
Nights, weekends and public holidays
Qualified & insured technicians
SAQCC-registered refrigeration gas handling
All major brands serviced
Samsung, LG, Daikin, Midea, Alliance, Jet Air
Workmanship guarantee
12 months on repairs and parts fitted
Upfront pricing
Call-out and repair quoted before we start